Project Description
Authors: Amy R. Krentzman, MSW, PhD, & Margaret M. Higgins, JD
Date Published: April 2015
Reflective listening is the heart of Motivational Interviewing. It is a powerful communication tool that can require practice and discussion—and more practice—to master.
Dr. Amy Krentzman and the Center for Advanced Studies in Child Welfare present an effective one hour reflective listening workshop for you to train your staff in Reflective Listening. This workshop will provide a valuable skill for your staff which will aid effective engagement and reduce ambience and reluctance among clients. In this PowerPoint you will find everything you need to provide an effective one hour reflective listening workshop to your staff: slides you can use, demonstration videos, tips to debrief and generate discussion, and instructions for the exercises.
